Returns
100-Day Satisfaction Guarantee
At EFFYDESK, we believe the Electric Standing Desk is one of the greatest inventions and everyone should try one. We are committed to providing products that meet the highest standards of quality and customer satisfaction. We are excited to announce our new 100-Day Satisfaction Guarantee. If, for any reason, you are not completely satisfied with your Effydesk purchase within the first 100 days, you can return it for a full refund. This guarantee reflects our confidence in our products and our commitment to ensuring your complete satisfaction.
100-Day Return Policy
If you’re reconsidering your purchase, rest easy knowing we fully stand by our products. We’ve broadened our return window from the standard 30 days to a generous 100 days, even if the desks have already been installed.
To understand our refund and return policy please refer to the chart below.
| New and unassembled | Used and undamaged | |
|---|---|---|
| Return Period | Up to 100 days upon receiving the goods based on associated tracking information | |
| Restocking Fee | Free | Free |
| Details | • The frame is in the original unused, and unassembled condition. |
• The returned frame must be disassembled and repacked into its original packaging |
| Damaged | We may charge a fee for damaged returned goods. | |
| Refund | Refund will be initiated to the customer after 14 days of receiving and inspection of the returned goods. | |
| Replacement parts | Shipment for replacement parts will be covered by EFFYDESK up to 100 days upon receiving the desk.
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Easy Returns
Not completely satisfied? Returning your purchase is straightforward. Contact us within 100 days of receipt, providing your order number and mentioning your desire to take advantage of the 100-day satisfaction guarantee. While not required, sharing the reason for your return can help expedite the process.
Please note, you are responsible for the return shipping costs, and it’s crucial to ensure the items are well-packaged. However, in the event of a claim or manufacturing defect, EFFYDESK will cover the shipping costs, ensuring a worry-free resolution for you.
EFFYDESK
Email: info@effydesk.ca
Phone: 604-715-7577