Live Chat on our website (operating from 9am-5pm PST)

Email us at team@effydesk.ca

Call us at 604-715-7577 (operating from 9am-5pm PST)

Yes our show room is available for viewing. Please email team@effydesk.ca or call us at 604-715-7577 to set up an appointment!

Yes packages are available for pick-up. Please email team@effydesk.ca or call us at 604-715-7577 to set up by appointment only!

You are able to use any desktop you prefer as long as the table is drillable. Please keep the desktop size between 44" to 80" in width and 27-36" in depth for maximum stability. Keep overhang between 2-5 inches.

You can use this feature by placing your phone or tablet directly on top of the wireless charging area indicated by the two L shaped markings on the left-hand side of the desk. The device must be wireless charging compatible and centred on the marked area to activate charging. Sliding/dragging the device onto the indicated area will not activate the wireless charging.

We recommend you remove any magnets, wallet cases, pop sockets and similar items before using the wireless charging on your solid wood table top. These items can prevent the wireless charging function on your solid wood table top.

We recommend keeping your table top dry and using coasters when drinking liquids on or near you desk. Repeated exposure to puddles can distort the surface of the solid wood top.

The total length of the cord from the main control box to the end of the plug is 99 inches.

To reset, unplug and plug the desk for 15 minutes. Then press the Down button and hold for 10-15 seconds until the table stutters and beeps.

The Business Office Desk uses volt range between 110-230v.

It is normal for your phone or tablet to get warm from wireless charging. The use of a case and the thickness of the case can contribute to the increased temperature of your device. Remove the case from your device to reduce the heat generated from wireless charging.

1. Adjust the table to the desired height, then press M. “S-“ will flash on the display.

2. Press a number to set the desired height as a preset.

There are a total of 4 adjustments (2 left, 1 right, 1 backrest):

• front left = seat forward/backward
• back left = tilt seat
• right = seat up/down
• backrest = tilt backrest only

Push the wheels straight in, do not go at an angle. Grab the wheel with the centre of your hand, align the stem straight on, and push in.

4D Armrests are adjustable in four dimensions: in height, forwards/backwards, left/right, as well as rotate them around their axis.

Only basic cleaning is needed, no need for any harsh detergents or cleaners. Using a soft cloth that is slightly moistened with warm and soapy water, wipe down the wood from any dust. Then dry with a soft cloth or air dry. 

Easy to set up in 5 minutes or less, find the online instructions here. Screwdriver is required for assembly.

All our Desk Shelfs are covered for 2 years which includes everything except for wear & tear.

The hanging folder size is meant to be for A4 size paper which is the most used international standard paper size, but the cabinets accommodate both legal and letter sized file folders.

EFFYDESK have an all-inclusive 20 year warranty on all frame components; including motors and electronics, and table top.

Guidelines: Warranty is valid for the original purchaser only.

We will repair or replace any parts deemed defective.

To receive warranty service, please shoot us an email at team@effydesk.ca

• The EFFYDESK frame, including the electric motors, control box, and switch.
• Performance - according to published specifications.
• Defective materials or workmanship in frame.
• Defects affecting the operation of the frame and height-adjusting mechanisms.
• All our Ergonomic Office Chairs are covered for 2 years which includes everything except for wear & tear.
• All our Table tops and frames are covered for 20 years which includes everything except for wear & tear.

• Normal wear and tear of the EFFY Desk Top or paint finish on the EFFYDESK Frame.
• Any damages or malfunctions in the product caused by repairs, or attempted repairs, performed by anyone not affiliated with or authorized by EFFYDESK
• Any product that has been damaged by or subjected to misuse, abnormal handling or impact.
• Improper assembly or disassembly.
• Any modification to the frame or electrical components.

For any other questions, don't hesitate to contact us at team@effydesk.ca

Canada and US

We ship our products from Vancouver, BC. If you are in the greater lower mainland, we have a local driver and any orders outside of the lower mainland, we will deliver via CANPAR.

Once your order has shipped, you will receive an e-mail with tracking information provided. Please note that it may take up to 24 hours before movement is reflected on the travel history.

We offer a 100 day risk free returns on all our electric standing desks in their original packaging. As long as you return your item to us in new condition in the original packaging, we will refund you in full. Please note that the customer is responsible for return shipping costs.

We’re unable to accept returns on the following purchases:

• Bulk Orders
• Missing or damaged parts or packaging

All returns must be approved by EFFYDESK within 100 days. Just shoot us an email and we will assist you through the process.

We typically process returns within 3 business days of receipt. After a return has been inspected by our staff, a refund will be issued. Please allow up to 5 business days for your credit card provider to process the refund.

Once you're ready to place an order, you may place the order online. With any other questions, you may reach us via email at team@effydesk.ca or by live chat.

For any changes to order, please contact us via live chat or email with your order number.

Yes packages are available for pick-up. Please email team@effydesk.ca or call us at 604-715-7577 to set up by appointment only!