Single Monitor Arm

Assuming that you have the monitor onto the arm and it's fully installed - You can adjust it by moving it around up down left right, it should be fully adjustable.

If you're referring to moving the monitor down, there is an obvious screw right in the base of the monitor mount facing towards the ceiling that tells you to turn left or right that controls the pressure of the gas spring.

If the monitor is being pushed down and it automatically pushes back up, loosen the gas spring. If it's drooping down and it seems as though there isn’t enough pressure to keep it standing up, increase the gas spring pressure.

To place your order:
The best way is placing your order directly online from our website. If you have any other questions, please reach us via email at team@effydesk.ca or by live chat.

To track your order:
Once your order has shipped, you will receive an email with tracking information provided. Please note that it may take up to 24 hours before movement is reflected on the tracking status.

To change your order:
For any changes to your order, please contact us via live chat or email with your order number.

Please note that we ship our products from Vancouver, BC. If you are in the greater lower mainland, we have a local driver. Any orders outside of the lower mainland, will be delivered via CANPAR.

All returns must be approved by EFFYDESK within 100 days. Just shoot us an email at team@effydesk.ca and we will assist you through the process!

We typically process returns within 3 business days of receipt. After a return has been inspected by our staff, a refund will be issued. Please allow up to 5 business days for your credit card provider to process the refund.