Wildwood Desk

You can use this feature by placing your phone or tablet directly on top of the wireless charging area indicated by the two L shaped markings on the left-hand side of the desk. The device must be wireless charging compatible and centred on the marked area to activate charging. Sliding/dragging the device onto the indicated area will not activate the wireless charging.

We recommend you remove any magnets, wallet cases, pop sockets and similar items before using the wireless charging on your solid wood table top. These items can prevent the wireless charging function on your solid wood table top.

It is normal for your phone or tablet to get warm from wireless charging. The use of a case and the thickness of the case can contribute to the increased temperature of your device. Remove the case from your device to reduce the heat generated from wireless charging.

We recommend keeping your table top dry and using coasters when drinking liquids on or near you desk. Repeated exposure to puddles can distort the surface of the solid wood top.

To reset, unplug and plug the desk for 15 minutes. Then press the Down button and hold for 10-15 seconds until the table stutters and beeps.

The total length of the cord from the main control box to the end of the plug is 99 inches.

1. Adjust the table to the desired height, then press M. “S-“ will flash on the display.

2. Press a number to set the desired height as a preset.

The Business Office Desk uses volt range between 110-230v.

Yes! To lock in place press the Up and Down buttons at the same time for 5 seconds. The word "LOC" should appear on the display. This indicates your desk is now locked and all buttons are deactivated. To unlock, simply press the Up and Down buttons at the same time again to reactivate the keys and use as before.

EFFYDESK has an all-inclusive 10 year warranty on all frame components, including the electric motors, control box and switch.

Guidelines:
Warranty is valid for the original purchaser only.
We will repair or replace any parts deemed defective.

To receive warranty service, shoot us an email at team@effydesk.ca

What’s covered by the warranty:
EFFYDESK Frame itself, including the electric motors, control box, and handset.

Performance according to published specifications.

Any defective parts that malfunction within the 10 years

What’s not covered by the warranty:
Normal wear and tear of the EFFY desktop or paint finish on the EFFYDESK frame.
Any damages or malfunctions in the product caused by repairs, or attempted repairs, performed by anyone not affiliated with or authorized by EFFYDESK
Any product that has been damaged by or subjected to misuse, abnormal handling or impact.
Improper assembly or disassembly.
Any modification to the frame or electrical components.
For any other questions, don't hesitate to contact us at team@effydesk.ca

To place your order:
The best way is placing your order directly online from our website. If you have any other questions, please reach us via email at team@effydesk.ca or by live chat.

To track your order:
Once your order has shipped, you will receive an email with tracking information provided. Please note that it may take up to 24 hours before movement is reflected on the tracking status.

To change your order:
For any changes to your order, please contact us via live chat or email with your order number.

Please note that we ship our products from Vancouver, BC. If you are in the greater lower mainland, we have a local driver. Any orders outside of the lower mainland, will be delivered via CANPAR.

We offer a 30 day risk free return on all our electric standing desks in their original packaging. As long as you return your item to us in new condition in the original packaging, we will refund you in full. Please note that the customer is responsible for return shipping costs.

We’re unable to accept returns on the following purchases:

Bulk Orders
Missing or damaged parts or packaging

All returns must be approved by EFFYDESK within 30 days. Just shoot us an email at team@effydesk.ca and we will assist you through the process!

We typically process returns within 3 business days of receipt. After a return has been inspected by our staff, a refund will be issued. Please allow up to 5 business days for your credit card provider to process the refund.